Lynne Schinella
 
   

BY LYNNE SCHINELLA

old incentive planners never die...

CREATING CONTRACTS between your customers and you

 

 

BUILDING RELATIONSHIPS IS THE KEY to a long and successful
business life. And associations can certainly help.

If you have read this column more than once you will know that I am constantly on about relationships. I am passionate about them – work ones, home ones… I am a strong believer in the fact that the quality of your relationships reflects how smoothly your life runs. At AIME recently I was reminded once again of the unique quality of friendships that the incentive industry spawns. This fact is constantly reinforced now that I am working across a range of industries. In no other industry have I seen such camaraderie amongst competitors. Maybe it’s because the industry lends itself to food and wine and social events that the environment encourages fruitful relationships. Whatever it is, I count myself lucky to have had many such relationships over the years, and to be constantly making new ones. For those new to the industry, welcome. May you treasure the friendships you forge in this industry as I do. By now many of you will know that over the last few years the AustralAsian Incentive Association became the Incentive Marketing Association and has now been absorbed into the Australian Marketing Institute. Within the Institute the incentives group boasts 80 members and affords a great opportunity for those wanting to learn and to network.

Recently having had another birthday (someone suggested it was a good thing, as every birthday you have means another year you’re alive) I was pondering my life to date and remembered with fondness the birth of the Australian Incentive Association in 1986.

Great friendships were forged amongst competitors, buyers and suppliers as we built an association in the early years with the common goal to make the fledgling industry a professional one. Many gave tirelessly of their time and energy; people like Nick Reid, Jenny Dobbin, Ruth Ellis and John Hudson, my own mentor in the industry.

Apart from some self indulgent reminiscing I was also reminded that this group of people can pick up just where we left off, should we run across each other anywhere in the world. We have shared professional and personal pain; we have referred business to each other and applauded when someone won out over us. We may have even been drunk together once or twice. Over the years many of these people have changed careers or moved and lots of contacts have been lost. It has been suggested to me that we get together again, on a purely social basis, with no pressure to buy or sell. Chances are you’ll end up doing it anyway. If you’re interested in building new relationships through joining the Marketing Institute or rekindling old friendships from the early days of the incentive industry please contact Kevin Moloney of newly launched incentive house Hudson-Moloney on kevin.moloney@hudsonmoloney.com.au

Lynne Schinella is a director of Ripe, a company providing communications training to the tourism industry. She can be contacted on lynne@ripestuff.com or (07) 3395 4333.

   
 
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